Retail · Compounding · Long-term care
Managed
pharmacy IT.
All connected.
Managed networks, workstations, devices and security, plus pharmacy systems and software selection. Practical support built around your workflow, from one store to a growing chain.
Your patients. Your priorities.Technology that supports the way you work.
Complete IT support for pharmacy
Less time managing technology.
More time for your pharmacy.
From prescription processing to patient pickup, your systems need to work together. We support retail, compounding and long-term care pharmacies, from single stores to multi-location chains.
Managed IT, built around your pharmacy
01 / Managed networking
Managed networks.
Connected pharmacies.
Your network connects the systems your team uses all day. We bring ongoing monitoring, maintenance and hands-on support to your pharmacy’s IT infrastructure, whether you operate one location or many.
- Network management, firewalls, switches and Wi-Fi
- Server and network hardware support
- Proactive monitoring and ongoing maintenance
- Internet, fiber and backup connectivity planning
02 / Workstations & devices
Support for the devices
behind every prescription.
When your pharmacy system is slow or stops responding, we help trace the problem across workstations, hardware and the network. We coordinate with your pharmacy software vendor when an issue needs their involvement.
- Workstation and computer hardware support
- Printers, scanners and connected pharmacy devices
- Slow-system and connectivity troubleshooting
- Phones, IVR and pharmacy-system coordination
Phones and IVR are part of your complete IT setup. Explore pharmacy IVR or phone systems. Features and integrations depend on the systems selected.
Workstations, devices and phones, connected
03 / Security & compliance support
Protect your systems.
Support your compliance.
Protect patient and business information with practical IT safeguards. We help put antivirus, encryption, backups and network security in place as part of your pharmacy’s ongoing IT support.
- Antivirus and endpoint security support
- Encryption for pharmacy devices and data
- Data backup management and support
- Technical support for HIPAA and PCI requirements
Technical safeguards support your compliance work. HIPAA and PCI obligations also depend on your policies, processes and how systems are used.
Connectivity is part of the plan, too. Compare internet providers or explore 4G/5G backup internet.
Security and resilience across your pharmacy IT
Pharmacy systems & software selection
Choose software that fits your pharmacy.
We help you compare pharmacy management systems and supporting software around your workflow, services and growth plans. Get practical guidance for a new pharmacy, a system change or a growing group.
- Define your workflow and operational requirements
- Compare systems, features and vendor options
- Review integrations, hardware needs and costs
- Evaluate the fit for retail, compounding or long-term care
For your next chapter
Opening a pharmacy?
Build the right foundation.
Plan your network, workstations, devices and security, and select pharmacy systems and software before opening day. Our startup package brings pharmacy consulting and hands-on IT help together, with phones, IVR and internet included in the plan.
A published client story
Latimer’s Pharmacy
ConfigRX helped update the pharmacy’s network, workstations, phones and website. The published story describes smoother operations and lower monthly telecom costs.
Clear answers. Better decisions.
A good place to do your homework.
Pharmacy IT
Understand what your pharmacy IT needs.
Starting a pharmacy
What it takes to open a pharmacy.
Software & workflow
Find the right pharmacy management system.
Before we connect
A few questions
we hear often.
What does your managed pharmacy IT support cover?
We support networks, firewalls, switches, servers, workstations, printers, scanners and phones, along with antivirus, encryption and backups. We work with retail, compounding and long-term care pharmacies, from single stores to chains. An IT audit can help identify what your current setup needs.
Can you help when our pharmacy system is slow?
Yes. We troubleshoot the devices, hardware and network your pharmacy software depends on, then coordinate with your software vendor when needed. That helps your team work through issues that involve more than one system or provider.
Can you help with HIPAA and PCI requirements?
We help with technical safeguards such as encryption, antivirus, network security and backups. These services support your HIPAA and PCI compliance efforts. They do not replace the policies, training and other obligations your pharmacy must manage, or provide a compliance certification.
Can you help us select pharmacy systems and software?
Yes. We help you define requirements and compare pharmacy management systems and supporting software, including workflow fit, features, integrations, hardware needs and costs. Our guidance covers retail, compounding and long-term care pharmacies, from startups to multi-location groups.
Do you also help with startups, IVR and internet?
Yes. Startup planning and pharmacy consulting remain part of ConfigRX. We also help with IVR and phones and internet options as parts of a complete pharmacy IT setup. Availability and compatibility depend on your location and systems.
What does your pharmacy IT need next?
Tell us what’s slowing your team down. We’ll help you plan the right IT support.
One store or a chain, retail, compounding or long-term care. Talk with our team about your pharmacy.