Have you ever heard of the old saying, “an ounce of prevention is worth a pound of cure?” This nugget of wisdom applies perfectly to the ever-changing challenges of IT as a component of business continuity. As a pharmacy, downtime can lead to a chain reaction of negative events, including lost customers, decreased employee productivity, data failure, and ultimately lost revenue. Running a Pharmacy is tough work. Your business and your customers rely and expect your technology to operate smoothly.
ConfigRX has years of experience evaluating and managing pharmacy technology and marketing. We are your partners through the journey. Check out some of our services we offer to help prevent downtime and create a more efficient workflow for your pharmacy.
Pharmacy Managed IT Services
Technology is unpredictable yet pharmacies rely on it everyday to operate their pharmacy. ConfigRX helps make the unpredictable predictable. Our Managed IT Services monitors your technology 24/7 and we catch problems before they occur. We help prevent downtime due to technology as we make sure your pharmacy is running as efficient as possible. Our managed service is like having a full time IT person on staff while only paying a fraction of the salary. Learn more about our Managed IT Service here.
Logo, Website and Marketing
Is your logo or website in need of a serious remodel? Most pharmacies have a generic boring logo and only some of them actually a have website. ConfigRX specializes in logo and websites for pharmacies. We work with you to create an effective logo or website that fits your pharmacy. All of our work is created by us and we do not use any templates. You can see our logo work here and our website work here.
Pharmacy IT Audit
Our IT Audit service travels to your pharmacy and does a thorough audit of your technology equipment, telecom, cabling, security and network. We perform network and computer stress-tests on the equipment and make recommendations from the results. Our goal of the audit is to evaluate the current IT equipment and make recommendations to allow your pharmacy to reduce downtime, find cost-savings and create an efficient pharmacy workflow.
You can’t grow a business without customers, and customers rely on your technology to take care of them and their prescriptions. They want and expect a seamless experience, regardless of whether they’re calling into the pharmacy, checking out at the point of sale, or refilling a script themselves. Conducting an IT audit will help you understand what pain points might exist for your customer and staff during these interactions.
An IT Audit is recommended to anyone experiencing slow computer or network speeds, think they are overpaying for telecom, looking to improve workflow efficiency, switching pharmacy software or point of sale systems. ConfigRX has been auditing pharmacy technology for over 6 years and we are specific to independent pharmacies.