VOIP VS TRADITIONAL [wp-svg-icons icon=”phone” wrap=”i”]
You have options when it comes to your phone system. You can go with a traditional landline phone system or you can go with a VOIP solution. Both options have their pros and cons. We recommend you check with your IVR company to see what type of service they work with.h certain phone systems and/or providers.
Choose One
VOIP (Voice Over IP)
Cost of Service:
– Cheaper on-going monthly – $25-32 per line/user
Pros:
– Cheaper ongoing monthly – $25-32 per line/user
– Easy to setup and configure
– Can be used remotely
– Ever-changing always being improved
– New technology
– Very good sound quality
Cons:
– Calls can sometimes seem faded or echo if internet is having issues
– Relies on having a good reliable internet connection
– Not advisable for remote pharmacy locations
Traditional (Landline)
Cost of Service:
– More expensive ongoing monthly – $30-$37 per line
Pros:
– Reliable and time-tested technology
– Not effected by power outages
– Excellent call clarity and stability
– Dedicated connection to caller
Cons:
– Requires a phone system in pharmacy
– A little more expensive per month
– Difficult to setup for IVR
